User Agreement
Effective: TODO: effective date
This User Agreement is between you and TODO: legal entity name (company number TODO: company number, registered office TODO: registered address), referred to here as "we" or "us". It governs your account, your API keys, and your licence to the data that ProbNode records and delivers. By opening an account, using an API key or downloading data, you accept it. If you accept it on behalf of an organisation, you confirm that you are authorised to bind that organisation, and "you" means the organisation.
In this agreement, "the Data" means the historical order-book and trade data we deliver: millisecond-resolution rows, each carrying two timestamps, the venue's own clock (ts_exchange) and our recorder's clock (ts_recv), together with any files, samples and API responses that contain it. "Plan" means the plan your account is on: Free, Research, Pro or Academic.
This document is a draft pending legal review.
1. Platform Access and Third-Party Data
We give you access to the Data through signed, time-limited download URLs onto object storage and through a REST API, both authenticated with your API key. A signed URL expires shortly after it is issued. Request a fresh one rather than storing or sharing it.
Some of the platform is public and needs no key: the catalog of markets and series, and the coverage ledger of what was and was not captured. Everything else requires an account on a plan that covers it.
The Data is recorded from a third-party venue's public feeds and from a public blockchain read through our own node. That venue is not a party to this agreement, and ProbNode is not affiliated with, endorsed by, or sponsored by it. The venue's own terms may restrict how some users, or some kinds of business, may use data originating from it. You are responsible for complying with any terms that apply to you. The Venue Data Policy describes the sources in more detail.
We may change the platform, including endpoints, formats and schemas. On Research and Pro we hold the schema stable, and we will give reasonable notice before a breaking change to it.
2. Fees
Paid plans are a flat subscription, quoted per month or per year. They are not metered by rows, requests or credits. The price of a plan is the price shown at the time you place the order. A founder price, where one applies, stays locked for as long as the account exists. A yearly term is billed as twelve months at once at the discount shown on the pricing page.
No card or payment details are collected on this website. You place an order, we send an invoice to the email address on your account, and when an administrator approves the order your plan changes straight away. Invoices are payable within TODO: payment terms. Prices exclude taxes, which are added where the law requires.
A plan does not renew on its own and nothing is charged without an invoice. To continue past the end of a term, you place a new order. TODO: what happens to the account when a term ends without a new order (notice period, downgrade to Free).
You can cancel an order that has not yet been approved from your dashboard. Refunds for an approved order are handled as follows: TODO: refund policy.
3. Plans and Entitlements
Your plan decides what you may access, how recent it may be, and how much of it you may take each day. The current entitlements are published on the pricing page and in the API reference.
- Free: the catalog, the coverage ledger and the free sample surface, with a daily allowance of signed URLs. It carries the narrower licence described under Proprietary Rights.
- Research: the whole recorded tape for every market, books and trades, up to the end of the previous day (UTC). Personal licence.
- Pro: everything in Research, with more headroom, data up to the last completed hour, and a commercial licence.
- Academic: Research access, for non-commercial research. Granted by hand after review, in exchange for a citation.
Quality does not vary between plans. A plan differs in what you may access, how fresh it is, and your licence, never in the depth, resolution or completeness of the rows you get.
Redistribution rights are not part of any plan. They are available only under a separate written contract with us.
4. Usage Data
To enforce quotas and keep issuance accountable, we record what each account consumes: every signed URL we issue, with the object it points to and when it expires, and a usage ledger of events counted against your plan. We also record when each API key was last used.
We use this information to operate the service, enforce this agreement, prevent abuse and improve the platform. How it relates to you personally is described in the Privacy Policy. We may publish aggregated statistics that do not identify you or your organisation.
5. Proprietary Rights
We own, or are licensed to, the recorded Data as we capture, timestamp, organise and package it, and the platform that delivers it. We grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to use the Data your plan covers, on the terms below. Everything not expressly granted is reserved.
Licence scope. Your licence depends on your plan:
- Research: a personal licence. The account holder may use the Data for their own research, analysis and trading. It may not be used for, or shared within, an organisation.
- Pro: a commercial licence for internal use within one company, by its employees and contractors working on its behalf. It does not extend to affiliates, clients or other companies.
- Academic: a non-commercial licence for research, conditional on citing ProbNode in work that uses the Data. Academic access may not be used for trading.
- Free: a personal licence to the free sample surface for evaluation and personal research only.
Internal use. Under every plan, the Data is for your internal use. You may store it, transform it, combine it with other data and build models and tools on it, for yourself or, on Pro, for your company.
No redistribution or resale. You may not sell, resell, sublicense, publish, share, rent or otherwise make available the Data, or any copy, extract or substantial part of it, to anyone outside your licence. This applies whether the Data is raw or repackaged, and whether it is delivered as files, through an API, a feed, a dataset on a sharing platform or any other means. Redistribution is possible only under a separate written contract with us.
Derived works and publication. You own the analysis, models, signals and research you create from the Data. You may publish research that quotes or charts the Data, including figures, tables of summary statistics and short illustrative excerpts, as long as you credit ProbNode as the source. You may not publish the Data itself in bulk, or anything from which the raw rows could reasonably be reconstructed. If you are unsure whether a publication crosses that line, ask us first.
The public catalog and coverage ledger. These need no key and are meant to be cited. You may quote, chart and link to them freely, with attribution.
After your plan ends. Files you downloaded during a paid term while your account was in good standing may be kept and used afterwards for internal use, under the licence that applied when you downloaded them. You may not download new Data that your plan no longer covers. This does not apply where we terminate the agreement for your breach, in which case you must delete the Data. TODO: confirm the retention position for downloaded files after cancellation.
6. Support and Maintenance
Support is provided by email at TODO: contact email, during TODO: support hours. We aim to answer promptly but do not commit to response times unless a separate written agreement says otherwise. TODO: any service level agreement, or confirmation that none is offered.
We may carry out maintenance that briefly interrupts the API or downloads, and will try to schedule it to minimise disruption. Recording gaps and outages are written into the coverage ledger rather than hidden.
7. Confidentiality
Your API keys are confidential. Keep them secret, do not embed them in public code or share them with anyone outside your licence, and revoke any key you believe has been exposed. You are responsible for all use made with your keys until you revoke them.
Each party will keep confidential any non-public information the other discloses in connection with this agreement, such as non-public pricing, contract terms or technical details of the platform, and will use it only for the purposes of this agreement. This does not cover information that is or becomes public through no fault of the receiving party, that it already knew, or that it must disclose by law.
8. Disclaimer
The Data and the platform are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of accuracy, completeness, timeliness, merchantability, fitness for a particular purpose and non-infringement.
The Data has gaps. Recorders miss messages, connections drop, and venues change their feeds. We publish a coverage ledger that records what was and was not captured for every hour. It is part of the product, and you should consult it before relying on any window of data.
The Data is not investment advice, not a trading signal and not a recommendation. Any decision you make with it, including any trade, is your own, at your own risk.
9. Term and Termination
This agreement starts when you first open an account or use the platform, and continues until it is terminated. Each paid plan runs for the term you ordered.
Rate limits and quotas. Each plan carries a daily allowance of signed URLs and a request rate. You may not try to get around them, for example by spreading requests across several accounts or keys. When you reach an allowance, further requests are refused until it resets.
Audit. On reasonable notice, and no more than once a year unless we have reasonable grounds to suspect a breach, you will give us information, or certify in writing, enough to show that your use of the Data complies with your licence. Our own records of signed URLs and usage may also be used for this purpose.
Suspension. We may suspend your access, or a specific key, immediately where we reasonably believe that a key has been compromised, that your use breaches this agreement or threatens the platform, or that an invoice is overdue. Where we can, we will tell you why and restore access once the issue is resolved.
Termination. You may close your account at any time by writing to TODO: contact email. We may terminate this agreement without cause on written notice of TODO: notice period for termination without cause, or if you materially breach it and do not remedy the breach within TODO: cure period after notice. On termination your keys are revoked and your licence to download new Data ends. The sections on Proprietary Rights (as to Data already downloaded), Confidentiality, Disclaimer, Indemnification, Limitation of Liability and General survive termination.
10. Indemnification
You will indemnify us against claims, losses and reasonable costs, including legal fees, brought by a third party and arising from your breach of this agreement, your redistribution or misuse of the Data, your breach of any third-party terms that apply to you, or your violation of any law.
We will tell you promptly of any such claim, let you control its defence, and cooperate reasonably at your cost. You may not settle a claim in a way that imposes an obligation on us without our consent.
11. Limitation of Liability
To the fullest extent the law allows, neither party is liable to the other for any indirect, incidental, special, consequential or punitive loss, or for any loss of profits, trading losses, revenue, data or goodwill, however it arises.
Our total liability under or in connection with this agreement is limited to the fees you paid us in the TODO: liability cap period before the event giving rise to the claim. On the Free and Academic plans, where no fees are paid, it is limited to TODO: liability cap for free plans.
Nothing in this agreement limits liability that cannot be limited by law, such as liability for fraud, or for death or personal injury caused by negligence.
12. Other Regulatory Matters
We are a data provider. We do not operate a market, execute orders, hold customer funds or give advice, and we are not regulated as a broker, exchange or investment adviser. TODO: confirm regulatory status.
Prediction markets are restricted or prohibited in some jurisdictions. Access to historical data does not mean you are permitted to trade on any venue. You are responsible for complying with the laws that apply to you, including export control and sanctions laws, and for any authorisation your own use of the Data requires.
13. General
This agreement, together with the Terms of Use, the Privacy Policy and any order or written contract with us, is the whole agreement between us about its subject. If a written contract with us conflicts with this agreement, the contract prevails.
We may update this agreement. We will tell you of a material change by email at least TODO: notice period for changes before it takes effect. If you do not accept it, you may close your account before it takes effect.
You may not assign this agreement without our written consent. We may assign it to a successor to our business. Neither party is liable for delay caused by events beyond its reasonable control. If any part of this agreement is unenforceable, the rest remains in force. A failure to enforce a term is not a waiver of it.
This agreement is governed by the laws of TODO: governing law, and the courts of TODO: courts with jurisdiction have exclusive jurisdiction over any dispute arising from it.
Notices to us go to TODO: contact email, and to you at the email address on your account.